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Frequently Asked Questions

At Petco, we’re focused on purpose-driven performance, and we strongly believe that if it’s good for pets, people and planet, it’s good for Petco. We’ve been building a strong foundation for positive societal impact for more than 55 years, but we know there is still more we can accomplish together. As part of this commitment, we’re dedicated to offering pet parents more sustainable products to choose from.

We want to set a high bar for our business and drive positive impact in the pet industry.

By setting a clear target we hope that our brand partners will join us in the journey so that together, we can expand our impact even further.

Today, each of our sustainable products must meet 1 or more of the following sub-attributes (in bold):

  • Responsible Manufacturing: Brand or company uses responsible manufacturing practices during product production.
    • Renewable energy: Sources 100% of energy during production from renewable resources
    • B Corp: Company is a certified B Corporation
    • Zero waste production: Company produces products in a zero-waste production site
  • Sustainably Sourced Materials: Products are made of more sustainable material materials like organic cotton or recycled nylon.
    • Made with organic content: Product is made with 70% or more organic content
    • Recycled content: Product is made with 50% or more recycled content
    • Biobased content (material): Main material is made with 25% or more biobased content
  • Sustainably Sourced Ingredients: Food, treats and other products are made with ingredients that are friendlier on the environment or emit fewer greenhouse gases than the traditional input.
    • Sustainable fisheries: 100% of fish protein is sourced from sustainable fisheries
    • Made with alternative protein: Main protein is sourced from non-traditional sources
    • Made with upcycled ingredients: First ingredient is upcycled
    • Made with organic ingredients (food/treats): 95% or more of the ingredients are organic
    • Made with organic products (grooming): Grooming product is made with 70% or more organic content
  • Responsible Packaging: Packaging is designed to be refilled with the product or for multiple uses.
    • Refillable: Primary packaging is refillable at original retailer or clearly designed for multiple lifecycle reuse
  • Animal Welfare: Products help ensure the humane treatment of animals.
    • Cruelty-free: Product meets Petco’s Cruelty-Free Standard*
    • Aquaculture live animals: Aquatic life is sourced from aquaculture vendor (not wild-caught)
    • Sustainably fished live animals: Aquatic life is sourced from sustainable fisheries
    • Humane treatment of live animals: Verified humane treatment of companion animals

*Petco Cruelty-Free Standard definition

Under Petco’s “cruelty-free” standards, suppliers certify that no cruel or harmful animal testing occurred in connection with the development of the product. This means that Petco “cruelty-free” products are not tested on animals outside of the product’s intended use except to ensure safety and efficacy of the product. It also means that the ingredients in the product have not been tested at any stage in the product’s development in a way that could be considered harmful or cruel to animals.

  • We will continue to evaluate the sustainability criteria and aim to expand the list of acceptable attributes over time
  • In the future, we will require third-party certifications to provide you with additional transparency and more confidence in the sustainable products we offer

There is no such thing as a 100% sustainable product since the definition of sustainability is so broad.

Every product in our sustainability shop meets at least one of our sustainable product attributes.

Many brands we carry are making a positive impact on the planet! We’ve hand-picked the ones that specifically meet our sustainability criteria and will continue to evaluate our requirements over time.

We hope to influence other brands to join us on this journey.

A brand or company that uses responsible manufacturing practices during product production.

  • Renewable energy: Sources 100% of energy during production from renewable resources
  • B Corp: Company is a certified B Corporation
  • Zero waste production: Company produces products in a zero-waste production site

Products are made of more sustainable material materials like organic cotton or recycled nylon.

  • Made with organic content: Product is made with 70% or more organic content
  • Recycled content: Product is made with 50% or more recycled content
  • Biobased content (material): Main material is made with 25% or more biobased content

Food, treats and other products are made with ingredients that are friendlier on the environment or emit fewer greenhouse gases than the traditional input.

  • Sustainable fisheries: 100% of fish protein is sourced from sustainable fisheries
  • Made with alternative protein: Main protein is sourced from non-traditional sources
  • Made with upcycled ingredients: First ingredient is upcycled
  • Made with organic (food/treats): 95% or more of the ingredients are organic
  • Made with organic (grooming): Grooming product is made with 70% or more organic content

Product Packaging is designed to be refilled with the product or for multiple uses

  • Refillable: Primary packaging is refillable at original retailer or clearly designed for multiple lifecycle reuse

Products help ensure the humane treatment of animals.

  • Cruelty-free: Product meets Petco’s Cruelty-Free Standard*
  • Aquaculture live animals: Aquatic life is sourced from aquaculture vendor (not wild caught)
  • Sustainably fished live animals: Aquatic life is sourced from sustainable fisheries
  • Humane treatment of live animals: Verified humane treatment of companion animals

Under Petco’s “cruelty-free” standards, suppliers certify that no cruel or harmful animal testing occurred in connection with the development of the product. This means that Petco “cruelty-free” products are not tested on animals outside of the product’s intended use except to ensure safety and efficacy of the product. It also means that the ingredients in the product have not been tested at any stage in the product’s development in a way that could be considered harmful or cruel to animals.

As a health & wellness company, we are acutely aware of our collective impact on our planet’s natural resources and are committed to actively driving positive change through accelerated sustainability efforts within our business, industry and the world.

We’re accelerating current sustainability initiatives in packaging, logistics, transportation and more while looking for additional ways to lower our carbon footprint, increase energy efficiencies and reduce waste across our entire supply chain and operations.

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